Shoshana Zuboff: Surveillance Capitalism

Shoshana Zuboff is the Charles Edward Wilson Professor Emerita at Harvard Business School and a former Faculty Associate at Harvard Law School. She is the author of three books, including The Age of Surveillance Capitalism: The Fight for a Human Future in the New Frontier of Power, which reveals a world in which technology users are neither customers, employees, nor products. Instead they are the raw material for new procedures of manufacturing and sales that define an entirely new economic order: a surveillance economy.